UncategorizedAll Service Providers The DDA Affects You Do Not...

All Service Providers The DDA Affects You Do Not Ignore This Article


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The Disability Discrimination Act 1995 Part Three applies to all “services Providers” that is, anyone who provides goods or services to the public, whether for profit or not. Accordingly, the scope of the DDA is enormous, covering for example churches, retailers, schools, leisure facilities & hospitals.


On 2nd December 1996 it became unlawful for service providers to treat a disabled person less favourably than a non-disabled person for a reason relating to their disability.


Since 1st October 1999 Service Providers have been obliged to:

– Alter practices, policies or procedures that make it impossible  or unreasonably difficult for a disabled person to use their services; and

– Provide Auxiliary Aids or services to assist a disabled person to  access their services.


Since 1st October 2004 Service Providers are obliged to have made reasonable adjustments to any physical features of their premises which present a barrier to access for disabled people. This must be done by altering, removing or adjusting building features, or by providing a reasonable means of avoiding a feature which presents the barrier to access.

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